Learn how jalibet collects, uses, and protects your personal information. We believe privacy is your right.
Last revised: January 1, 2026Summary: jalibet does not sell your personal information to third parties. Your data is used solely for service delivery, identity verification, and security purposes. All data is protected with SSL/TLS encryption.
Jalibet (referred to in this policy as "we", "jalibet", or the "Platform") takes your privacy very seriously. This Privacy Policy explains what information is collected about you when you use the jalibet website, mobile application, and all related services (the "Services"), how that information is used, and how it is kept secure.
By using jalibet's services, you agree to this Privacy Policy. This policy has been prepared in Bangla with Bangladesh users in mind. In the event of a legal dispute, the English version shall prevail.
This policy should be read alongside our Terms & Conditions. If you are under 18, please do not use any jalibet services or provide any personal information.
Jalibet collects two types of information — what you provide directly, and what is gathered automatically as you use the Services.
Information you provide directly:
Information collected automatically:
Please note: jalibet never stores your full payment card number, PIN, or password. All payment processing takes place through fully encrypted channels.
Jalibet uses your data only for specific, legitimate purposes. Each purpose has a distinct legal basis.
| Purpose of Use | What Information We Use | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, mobile number, date of birth | Contract Performance |
| Identity Verification (KYC) | NID / Passport Information | Legal Obligation |
| Payment Processing | Wallet number, transaction history | Contract Performance |
| Fraud Prevention & Security | IP address, device, transaction patterns | Legitimate Interests |
| Customer Support | Contact details and chat logs | Contract Performance |
| Sending bonuses & promotions | Mobile number, gaming history | Consent |
| Platform Improvement & Analytics | Usage data (anonymized) | Legitimate Interests |
| Responsible Gaming Monitoring | Betting patterns, session data | Legal Obligation |
Your explicit consent is obtained before we send any marketing communications. You can opt out of promotional messages at any time from your account settings.
Jalibet never sells your personal information. However, there are specific circumstances where it may be shared with trusted third parties:
Jalibet never sells or rents your data to advertisers, data brokers, or any third party for commercial purposes.
We have Data Processing Agreements (DPAs) in place with all third-party service providers we share data with. They may only process your data as instructed by jalibet — they have no right to use it for their own purposes.
Jalibet uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device.
Types of cookies jalibet uses:
Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features to stop working properly.
Jalibet does not retain your personal information longer than necessary. Retention periods vary by data type:
Measures jalibet takes to protect your information:
Security limitations: No online platform can guarantee 100% security. You can also help protect your own account — use a strong password and never share your login credentials with anyone.
You have important rights over your personal information. jalibet respects these rights and is committed to helping you exercise them.
Jalibet gives you full control over your personal information.
You have the right to know what information jalibet holds about you. Submit a request through Account Settings or via Support, and we'll deliver it within 30 days.
If any of your information is inaccurate, you can request a correction. Changes can be made directly from your profile page or through Support.
When you close your account, your information will be deleted once the required legal retention period has ended. Contact support to request deletion of your data.
You may request that we limit the processing of your data in certain circumstances — for example, while the accuracy of that data is in dispute.
You can request a copy of your data in a machine-readable format (JSON/CSV). Submit a request to Support and it will be delivered within 30 days.
You can object to marketing communications and profiling at any time. This can be turned off directly from your Account Settings.
To exercise your rights: Email us at support@jalibet.click or submit a request via live chat. We will respond within 30 days.
Jalibet's services are intended exclusively for users aged 18 and above. We do not knowingly collect data from minors. Date of birth is verified at registration, and any application from someone under 18 is automatically rejected.
If we are made aware that data from a minor has been collected, the account will be closed immediately and all associated data deleted. If you believe your child has used jalibet, please contact support@jalibet.click.
The jalibet platform may occasionally reference third-party services — such as links to payment gateway or game provider pages. These third parties have their own privacy policies, and jalibet is not responsible for their data practices.
During payment processing, you are redirected to bKash or Nagad's own environment, where your information is handled under their respective privacy policies. jalibet does not control information processed through third-party payment providers.
Game providers (suppliers of slots and casino games) may retain their own RNG and fairness data. This data is used solely to verify game integrity and is not linked to your identity.
Jalibet may update this Privacy Policy from time to time. When changes are made, the "Last Revised" date at the top of the page will be updated. For significant changes, a message will be sent to your registered mobile number and a notification will be shown at login.
Continued use of our services after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page periodically.
Latest notable changes (January 2026): Data retention periods are clearly stated and the user rights section has been detailed.
For any privacy-related questions, concerns, or rights requests, please get in touch with us. We aim to respond within 30 days, and often much sooner.
We do everything we can to protect your privacy. However, if you are not satisfied, you have the right to lodge a complaint with the relevant data protection authority.
We protect your privacy through a combination of technical and organizational measures.
All data exchanged between your browser and jalibet's servers is encrypted — third parties cannot read it under any circumstances.
Identity verification protects you from fraud and prevents others from opening accounts in your name.
Jalibet does not sell your personal information to any advertiser or data broker — ever.
Independent third parties conduct regular security audits of jalibet — any vulnerabilities identified are addressed promptly.
You can opt out of marketing, download your data, or request account deletion from your account settings.
For any privacy-related questions, our live chat support is available around the clock.
Questions our users ask most often.